Medical technology: Creating a new experience

When looking to update their facilities to 21st-century standards, many hospitals have some of the same goals in mind.

These include creating a one-stop shopping experience, so patients don’t have to travel to multiple locations; creating single-patient rooms equipped with full bathrooms for privacy and better infection control; and wiring rooms for either new or future technologies.

Whether building new facilities or reinvigorating existing ones, leading health care organizations across the country are planning, designing and building to serve a changing generation of hi-tech patients.

Renovated spaces wired with high-tech cables are now enabling hospitals to work toward wireless network systems. The focus is to consider patient rooms to be equipped with updated technology so they can be used to deliver telemedicine (the remote diagnosis and treatment of patients by means of telecommunications technology).

Providing greater connectivity

The health care experience must now extend across a variety of settings. Ryan Hullinger, AIA, partner in the Columbus, Ohio, office of architecture firm NBBJ, says, “We used to be extremely focused on the hospital as the place where care is provided, and now care is administered in so many different environments.” Today, these include hospitals; ambulatory care centers; retail outlets like drugstores; workplace wellness programs; and even wearable technology.

As demonstrated by the Clinic 20XX report, one of these needs is connectivity to both technology and other people.

Patients today expect technology to be seamlessly integrated into the health care experience, so they can participate more fully in their care, says Kerianne Graham, RA, AIA, associate, health care architect, NBBJ’s New York City office. Online registration, digital check-in kiosks and computer displays that allow patients and caregivers to review and discuss health information together are important to designing a positive patient experience, she says.

“Technology is integrated into the architecture, into the design, so that it’s one cohesive solution for enhanced experience.” Instead of constructing a building and adding technology to it, designers should plan for what’s going to happen in both the digital and the physical space, she says.”

“Structurally, technology needs to be nimble. Everything has to be connected. And by connected, we mean physical connectivity for people within that space, and digital connectivity within a system”.

Americom is a key technology contributor in the healthcare field. With over 37-years of experience, our certified expert technicians and design teams consult with architects, designers, and general contractors, then properly install the networks and systems with the highest industry standards – backed with an unprecedented lifetime warranty.

“Involving Americom as your technology expert early in the design stages of your new build or renovation can save you thousands of dollars and man hours while providing you with the peace of mind that your technology is in specialized hands – it’s what we do” says Terrence Riffle, RCDD,  Americom’s Director of Technology.

Americom provides technology and utility solutions for people, businesses, and things to get connected and stay connected. Because at Americom, connection matters.

Credit Amy Eagle, for portions of this article